Vivid Seats Reviews

Vividseats.com is an online ticket marketplace where fans can buy and sell tickets to sports, concerts, and theater events nationwide. It offers Reliable & Rewarding Tickets with a 100% Buyer Guarantee and the only ticket rewards program around. This means that for every 10 tickets bought, the 11th ticket is on them, with the reward credit equal to the average price of the 10 tickets, excluding taxes, fees, and processing costs. Vivid Seats has been chosen as the official ticketing partner by some of the biggest brands in the entertainment industry including ESPN, Rolling Stone, and the Los Angeles Clippers. Additionally, Vivid Seats owns Vivid Picks, a daily fantasy sports app. However, it's important to note that while Vivid Seats guarantees there are no fake tickets sold on their platform, some customers have reported difficulties receiving refunds from the company.

Vivid Seats is a trusted ticket reseller that often has competitive prices and offers exclusive deals to new users and loyal customers. It provides a safe and secure platform for sellers and buyers. The site offers a buyer’s guarantee that includes award-winning customer service care, safe and secure transactions, valid and authentic tickets delivered prior to events, accurate orders and compensation if your event is canceled. It also offers event ticket protection that will reimburse 100% of your ticket cost if an accident occurs. However, some negative reviews online address ticket prices higher than face value.

The price displayed with each listing indicates the price per ticket before any additional fees or tax. In addition to the listed price per ticket, a service charge and delivery charge are applied to every order. The service charge covers the cost of all company operations required to facilitate transactions and maintain customer service. Specifically, it covers the costs associated with finding and listing thousands of tickets to events worldwide, maintaining rigorous web security and online privacy measures, coordinating shipping and delivery of thousands of ticket orders, and supporting an in-house call center that delivers premium customer support over extended business hours.

For example, World Series 2024 tickets at Vivid Seats usually cost around $500-$600. Prices can peak in unique circumstances, such as when the Cubs won the World Series in 2016--the team's first World Series crown since 1908. One review from a customer mentioned that the tickets purchased were only $35 apiece after fees and taxes; the same tickets on Ticketmaster were listed for $170 a piece after fees and taxes. The tickets were received within five minutes of purchasing and were able to be transferred to the Ticketmaster account.

Vividseats.com has a clear Return Policy. All sales are final; there are no cancellations, returns, or exchanges. However, if an event is cancelled with no rescheduled date, a full refund of the purchase price (including delivery charges, less possible restocking fees), or a credit for use on a future purchase, is provided. If an event is postponed or rescheduled, and the original tickets are valid for entry at the time of the rescheduled event, the order will not qualify for a refund or other compensation.

As for the Shipping Policy, once tickets are selected and the checkout process is initiated, the buyer will enter their name and address and provide payment information. The total order price will include service and delivery fees and any applicable taxes. For some orders, only the option of "Electronic Delivery" is available. Electronic delivery is a safe and secure way to transfer a paperless ticket to a mobile device. Once tickets are sold, the seller can upload the e-tickets, or a prepaid UPS shipping label will be provided to ship tickets to the customer. The payment is securely received via PayPal after the event occurs.

When placing an order on Vividseats.com, the method of payment is charged for the total order amount. This order is then sent to the seller for confirmation. Once the seller confirms that the tickets are still available, a notification is sent that the tickets will be delivered. It's important to note that all sales are final; there are no cancellations, returns, or exchanges. If an event is cancelled with no rescheduled date, a full refund of the purchase price is provided, including delivery charges, less possible restocking fees. However, if an event is postponed or rescheduled, and the original tickets are valid for entry at the time of the rescheduled event, the order does not qualify for a refund or other compensation. The payment for sold tickets is securely received via PayPal after the event occurs. Please remember that these terms and conditions apply when using Vivid Seats.

Finding deals on Vivid Seats can be achieved through several methods. One of the primary ways is through the Vivid Seats Rewards program. This loyalty program allows you to earn a Reward Credit worth the average value of 10 tickets after your 10th ticket purchase. This credit can be applied to your 11th order. The more you spend on events, the more perks you can enjoy such as seat upgrades, VIP parties, and exclusive experiences.

Another way to find deals is by using promo codes. For instance, there is a promo code SC15 that provides $15 off orders of $125 or more. Additionally, first-time buyer promo codes and limited time sitewide promos are also available.

Lastly, choosing e-ticket delivery can help avoid physical ticket shipping charges. Remember, all these benefits can be accessed by downloading the Vivid Seats app and signing up for the Vivid Seats Rewards program. It's free to join!

Vivid Seats is an online marketplace that offers a wide array of live events. This includes concerts, sports events, and theater productions. Whether you're a music lover, a sports fan, or a theater enthusiast, Vivid Seats caters to diverse interests. From popular concerts to thrilling sports matches and stunning theater productions, the options are unlimited. So, whether you're looking to attend a major league sports game, the hottest concert of the year, or a critically acclaimed Broadway show, Vivid Seats likely has tickets available. It's a versatile option for global events, catering to an international audience. It competes directly with other ticket platforms like Ticketmaster and SeatGeek, offering a similar range of services but with its unique features. Vivid Seats is known for its dedicated customer service, ensuring that any issues or concerns are addressed efficiently. It also occasionally offers promo codes, allowing customers to enjoy discounts on their purchases. A notable aspect of Vivid Seats is its 'Super Seller' program, designed for frequent sellers, offering them benefits for their consistent activity on the platform. So, no matter what event you want to attend, Vivid Seats provides a wide array of choices.

Vivid Seats charges a service fee on every ticket purchase, which covers costs associated with running their business. This fee is typically around 20-40% of the ticket's price. So, for a $100 concert ticket, an additional $20-40 service fee is expected at checkout. For a higher-priced $500 ticket, that service fee could total $100-200 extra. The exact fee percentage likely varies based on factors like the popularity and demand for a given event, agreements with certain venue partners, and whether it's peak season or off-season.

In addition to service fees, Vivid Seats levies a delivery fee to cover the costs of getting your tickets into your hands (or devices). Delivery fee amounts range from $7-25 on average, depending on which delivery method you choose during checkout. Electronic delivery is the most affordable way to receive your Vivid Seats tickets. But for physical ticket shipments, especially those needing expedited handling, delivery fees can start approaching $25+.

It is free to list your tickets on Vivid Seats, but there is a 10% commission taken out of the final sale price. Along with the listed ticket price, the company adds shipping costs and a service fee to each order. The buyer is responsible for these costs.